What You’ll Learn:

  • What it takes to gain trust as a new manager
  • To communicate to bad news that gets ‘buy-in’
  • How to give and receive feedback effectively
  • To become a master of nonverbal communication skills
  • The secrets of effective delegation
  • How to build stronger professional relationships
  • To encourage team members to find solutions first
  • Proven qualities and characteristics of effective leaders
  • Stronger writing skills
  • Deal with difficult employees
  • Proven steps to earn respect and compliance–right away
  • How to give directions instead of just following them
  • Find out if your message is understood
  • How to deal with poor performance
  • To master your emotions
  • Five secrets of employee motivation
  • Manage conflict before it escalates
  • How to speak with confidence in public
  • How to develop better communication skills with your boss
  • To become a more persuasive leader
  • How to manage without micro-managing
  • And much, much more…

In your new role it’s imperative that you learn how to communicate like a manager. It’s no longer enough to simply state whatever it is that is on your mind. Your ability to communicate with your employees, your colleagues, and your supervisors will play a key role in your success or failure as a manager.

Who Will Benefit:

Communication Skills for New Managers is designed for managers, supervisors and team leaders, you’ll discover proven, real-world strategies and techniques that are guaranteed to produce results. If you’re a new manager, or a manager who is now responsible for the team you were once a part of…this course will be an essential resource.

Additional info Call +44 (0) 203 503 0633 or request a Call Back